Kennetha Brown

Grow your business with AI, starting from the systems you already have.

You don’t need a big tech budget to put AI to work. I help growing businesses find where AI and automation will win more customers, speed up service and free their teams to scale, then set it up and get people using it.

Free 30-minute discovery call. You’ll leave with a clear next step, whether or not we work together.

I’m Kennetha Brown: MSc Digital Transformation, University of Manchester, and 10+ years of client delivery for international brands.

Kennetha Brown, smiling with her arms folded, beside a pale oak staircase

Where I help you grow

Most growing businesses can see what AI could do for them. The hard part is knowing where to start and making it stick. I help you find the opportunities that grow revenue, set them up on the systems you have or need, and get your team using them.

Find where AI pays off

We look at how your business wins and serves customers, and pinpoint where AI or automation will bring in more revenue, save the most time or speed up response, then check your data and processes are ready.

What you get

  • A ranked shortlist of AI and automation opportunities, with the value of each
  • A readiness check on the data, processes and skills each one needs
  • A practical roadmap you can start on next month

A good fit if you can see AI’s potential but aren’t sure where to start or what it’s worth.

Put AI to work in your team

I set up and roll out the tools, from Microsoft Copilot and AI assistants to WhatsApp and customer-service automation, redesign the workflow around them and train your people hands-on, so they’re used every day.

What you get

  • Tools configured around your real workflows
  • Hands-on training built on your own documents and tasks
  • Simple measures of time saved and usage, tracked from week one

A good fit if you want AI working in your business without hiring a tech team.

Modernise the systems you run on

Spreadsheets, old software and manual workarounds hold growth back. I help you choose and implement the right tools, from CRM and ERP to e-commerce and automation, move your data across and get your team using them.

What you get

  • A clear picture of what to keep, fix or replace
  • Requirements and a shortlist of tools that fit your budget
  • Data migration and adoption support through go-live

A good fit if your business has outgrown spreadsheets or legacy software.

Translating the brief

I trained as a linguist long before I studied transformation. Much of the work is still translation: between what a leadership team asks for and what has to change for the people doing the job.

What gets saidWhat it usually means
“We need an AI strategy.”Pick the 3 workflows where your team loses the most time each week, and start there.
“The new system goes live in May.”Finance has to trust the new numbers by June, or the old spreadsheet stays open.
“Adoption is low.”The tool arrived, but nobody redesigned the job around it.
“The pilot was a success.”Now someone has to own it on an ordinary Tuesday.
“We want to be data-driven.”Agree the 5 numbers that matter, and who looks at them every Monday.

Speaking and workshops

I design hands-on sessions: real tools, people’s own work in front of them, and something running by the end.

Ask about a session

6 November 2026

MEST Africa AI for SMEs Workshop

Module 4: automating customer engagement

A hands-on session where SME founders find the customer conversations they’re losing, then set up their first automated replies with WhatsApp Business or ManyChat.

Sessions for teams

Practical AI sessions for teams getting started with tools such as Microsoft Copilot, built around the documents and tasks they already handle.

Kennetha Brown working on a laptop in an orange armchair

A decade close to the work

I spent 10+ years in client delivery at Jin Digital Influence, Publicis Groupe and Influence Digital, delivering work for brands including Sony Music, RS Group and The King’s Trust, and coordinating delivery across 8 West African markets.

Along the way I kept seeing the same pattern: businesses with real digital ambition and an operating model that couldn’t keep up. So I went back to the University of Manchester for an MSc in Digital Transformation, and now I help businesses close that gap.

More about me

Let’s talk about what needs to change.

Book a free 30-minute discovery call. We’ll look at where you are, what’s in the way and whether I’m the right person to help.